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Customer Feedback Survey

Thank you for choosing Grapevine Media for your digital marketing needs. As a growing business, we’d love to hear your feedback about what’s working well and how we can continue to improve our services. The survey should take less than five minutes of your time. If you have any issues or questions about this survey, please email [email protected]

How satisfied were you with the quality of work that was completed? *
How satisfied were you with Grapevine Media's communication during your services? *
How likely are you to recommend Grapevine Media to a family, friend or colleague? *
How likely are you to use Grapevine Media’s services again in the future? *
Overall, how satisfied are you with Grapevine Media’s digital marketing services? *

We are very happy to hear that you have had a great experience working with Grapevine Media.

As a fellow business owner, we know you understand the value that positive reviews provide for a growing business. We would greatly appreciate it if you could take a few extra minutes to leave us a review on both of the platforms below.

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We are sorry to hear that your experience was not as good as it could have been. We pride ourselves on our excellent customer service and when that reputation is not upheld, we acknowledge it as a loss for both of us.

Is there anything that we can do to improve this?

We are very sorry to hear that your experience with Grapevine was not great, and we are dedicating to do what it takes to make up for this, and to make the changes required to ensure this does not happen again. 

Our Customer Success team will be notified immediately and we will contact you about finding a potential resolution for this issue.

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